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FAQ

  • Q Is it possible to order a sample?

    A Yes, definitely it is. We can design the sample as your requirements.
  • Q How long does an inflatable boat take to inflate?

    A The length of time it takes to inflate your boat will depend on the type of pump you are using. With a regular hand pump, it will take anywhere from 10-15 minutes.
  • Q How should I store it?

    A Store it in a dry place away from direct exposure to hot sunlight or cold conditions.
    Deflated and rolled into its carry bag, it can be stored in any small space such as in a closet or garage. The important thing to remember is to make sure it is completely dry before packing it away so you don't end up with mold and mildew to clean up later.
  • Q What kind of wear and tear should I watch for?

    A Besides a small leak or tear you should check around all the valves and seams once in a while to make sure they are secure and not leaking any air. You can do this by using the same soap and water mixture in a spray bottle. Other wear and tear to be aware of is any breaking down of the material or stains that should eventually be removed with a cleaner.
  • Q What's the Shipping?

    A We can send the goods by air, sea or express depend on the different goods and weight; we can arrange the shipping for you according to your requirements.
  • Q What's the MOQ?

    A The MOQ for tenders and small RIB is 10pcs
    The MOQ for big RIB is 2pcs
  • Q What kind of guarantee you can be given?

    A 1. Fabric: All PVC fabric has 3years warranty and all Hypalon fabric have 5years warranty from vessel date of purchasing, including fabric and tube seams.
    2. Accessroies, FRP bottom, Aluminum bottom: These are covered for a period of 2years warranty from vessel date of purchasing.
  • Q What will be included in package?

    A The package will include repairing kit(1pc), carrying bag (1set), foot pump(1pc),oars ( 1pair), seat bench
  • Q What about size and color?

    A Inflatable Tender: from 1.6m to 6m
    Inflatable RIB: from 1.85m to 7.5m.
    All of our ribs use Mehler PVC in Germany or Hypalon material in France
  • Q What is the material use for the products?

    A PVC fabric from Mehler -- 7318 & 7311 
    from Chinese -- 0.5mm, 0.7mm, 0.9mm, 1.2mm
    Hypalon material from Orca -- Orca215, Orca820, Orca828
If you encounter any problems, or if you wish The required documents are sent to you by fax or e-mail. We are happy to help!
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